These terms and conditions cover the general terms and conditions for the use of this site and the services provided by Reform Pilates West Sussex LTD both on the site and in their studio.

​

By using our website and the services provided, including any purchases of products or services on this site or at a studio, you acknowledge that you have read, understood and accepted these terms and conditions and will be subject to them.

​

The information available on this site, and the services supplied via or in connection with this site or at Reform Pilates West Sussex LTD, do not constitute professional medical advice and should not be used as a substitute for professional medical advice or treatment. It is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well, and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor or medical profession. 

​

You, your legal representatives and your heirs release, waive the right to sue Reform Pilates West Sussex LTD and/or its instructors from any and all liability for injury or death caused by their negligence or other acts.

​

The pricing and availability information displayed on the site or in our studio is subject to change by Reform Pilates West Sussex LTD at any time without notice.

​

Class packs and plans are non extendable, non refundable and non transferable to another client. We do not offer any refunds or extensions to any packs/sessions unless required by law, or in special circumstances regarding a medical condition arising, for which you would be required to provide and send a medical certification from a qualified and practicing medical health practitioner to Reform Pilates West Sussex LTD by email; info@reformhorsham.com

​

We have a strict 12 hour policy for cancellations.  Failure to give adequate cancellation notice or not to show up at an appointment will result in the Client forfeiting the full cost of the session or loss of an appointment credit.

​

We have a strict late arrival policy. No client will be allowed to join any class more than 5 minutes after the start time. This is for your safety and to avoid risk of injury from not being correctly warmed up. 

​

For safety and hygiene purposes, all clients must wear grip socks. Make sure to wear socks that cover your toes at all times while in the studio. If you wish to purchase socks, we sell them at the studio.There is absolutely no refunds once opened and labels taken off. 

​

Reformer must be wiped and cleaned with our water sprays and any props at the end of each session. Please also remember to put the props away properly after use. This helps keep our equipment clean and presentable for the next client.

​

Any personal belongings brought onto the Studio premises are at the Client's own risk. We cannot be held responsible or liable for any loss or damage whatsoever to such items.This includes cars parked inside the Business Centre. Please see FAQs for suitable parking. We are not liable for any parking fines. Please observe signs when you park and please park correctly. 

​

By entering the studio you agree to us sharing videos/pictures online our social media portals. Please email prior to class if you disagree with any pictire/video uploads